Accessibility statement for Create an energy label

This statement applies to content published on the ‘Create an energy label’ service web pages only (create-energy-label.service.gov.uk) (the ‘service’).

This service is part of the wider GOV.UK website. There's a separate accessibility statement for the main GOV.UK website.

Using this service

This service is run by the Department for Business, Energy and Industrial Strategy. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the text in the service as simple as possible for manufacturers of energy-related products to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

Following an internal review of the web pages of the service on 21 March 2019, we believe that this service is fully accessible.

Reporting accessibility problems with this service

If you do come across problems or find the service difficult to use, please let us know by emailing us at efficientproducts@beis.gov.uk. We aim to respond to all queries within 72 hours.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

The Department for Business, Energy and Industrial Strategy is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard (WCAG 2.1 AA).

How we tested this service

The service was last reviewed on 21 March 2019 and was checked for compliance with WCAG 2.1 AA. The test was carried out by internal accessibility experts.

We are currently working to re-test the service and will provide an accessibility audit report here shortly.

What we’re doing to improve accessibility

We are not aware of any accessibility problems with the ‘Create an energy label’ service at the moment. We will update this section shortly if the accessibility audit report recommends any improvements. If you think anything could be improved to make the service more accessible, please let us know by emailing efficientproducts@beis.gov.uk

This statement was prepared on 1 October 2019. It was last updated on 1 October 2019.